Row Wrapper 2
Skyleaf A_9
Capacity
About
Check our company website for best rates
Very spacious unit in the desirable Skyleaf Mountain Condominiums section of Sugar Mountain, approximately 2 miles from ski area, golf course, tubing, tennis and ice skating. This condo has a great living room and kitchen area with high ceilings and lots of light. The two level property sleeps 8 people and contains a master bedroom with a queen sized bed, a second bedroom with another queen bed, and a third bedroom with 2 twin sized beds. Kitchen has pots and pans, dishes and silverware, small appliances. NO coffee is provided, but we are now stocking units with salt and pepper, and cooking oil. The unit has a gas fireplace and wifi. Skyleaf condos do not have air conditioning but have full electric heat. TVs have streaming capabilities!
Features
Amenities
- Internet
- Coffee Maker
- Microwave
Availability
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Map
Reviews
Leave a ReviewGreat Location!!
Lora P., Lexington , NC US
Ski trip
Jeff T., Gadsden , AL US
Had a great time.
Good property, poor management
Recent Guest, Athens, AL United States
The actual unit is fine and comfortably housed our party of 6. The property took a little getting used to as it is an older unit - the heaters don’t match up with the thermostat, limited hot water, etc. However, the management of this unit is sub par, to say the least. They gave our key and unit info to the wrong party and were unable to retrieve it (suggested I go up and ask them to leave). Once we got to the unit, we had to scrape ice off two flights of steps (after one member of our party fell). We were given the wrong WiFi password at check in. Additionally, management did not answer the phone when we tried to contact them (4 separate times throughout the trip).
Manager's Response
Oh my goodness, I'm so sorry. We never want any guest to be disappointed with their stay and it sounds like you certainly were. :(
The internet service was recently upgraded to Spectrum and I failed to update it. Someone with the same surname did get your packet from the late arrivals box by mistake, but I can't imagine anyone asking you to "go up and ask them to leave". The situation was clearly less than ideal but was cleared up quickly.
Phone service can be really spotty in this area, so in addition to our office number we also provide our cell numbers as well as our home landline numbers. These are on all our email correspondence and our office voicemail message as well. We're currently working 7 days, so someone was very likely in the office but possibly on the other line. Messages are always answered.
Thank you for taking the time to review and show us how we can improve.
Cody
No hot water
Jacob M., Scottsboro, AL United States
It was a nice place but didn’t have hot water whole time I was there called bout it more than once but other than that I like the place
Great accommodations. Close to the slopes.
Jessica T., OKEECHOBEE, FL United States
The rental process was easy. We had a great time!!
Manager's Response
Thanks Jessica! I'm happy to hear you enjoyed yourselves and hope you'll stay with us again.
Cody
Ski trip
Anthony P., Hinesville, GA United States
Nice little stay, enough room for my party. Only thing we had an issue with was some of the lights in the bedrooms didn’t work.
Clean but needs to be renovated
Recent Guest, Dunwoody, Ga United States
The condo needs to be renovated. It was clean but for the amount paid per night I would have expected some newer amenities.
The location was great!
We arrived to a non working oven for a party of 5, and a none working fireplace. I would recommend more lighting overhead in each bedroom besides one lamp in a bedroom. Blinds need wands to open them up in the bedrooms and a good spider web cleaning would be helpful. Coffee condiments would had been a nice touch!
I stay in multiple VRBO’s & Airbnb’s with work and vacations but this was not to my satisfaction.
Manager's Response
While the fireplace issue is very clearly stated in the unit description, the oven issue was unexpected. I did email you a few hours before your arrival once I knew about it and we did provide a small convection oven. Not ideal, but we figured it was a "better than nothing" solution. The stove is a Jenn-Air that's only a couple of years old, and none of our local appliance stores had the part in stock. It was ordered and then the order got delayed. A string of unfortunate events. The good news is that both will be fixed very soon! I do also mention in all listings that we don't provide coffee, condiments, spices, oils, etc.
Thanks for taking the time to review- we learn from each one!
Cody