Skyleaf D_1

Overall a good experience. The location is pretty good for skiing on sugar. Unfortunately, the room had obviously not been cleaned since last visitors. The linen on the bed had hair from previous guests. The “King bed” is two twin pushed together. Various trash was found throughout the place. Will say, the price is solid and you get what you pay for.

Was amazing. Cleaned quiet. All that u expected

The furniture and was not fancy, but certainly adequate and everything seemed quite clean. Our unit was really only accessible by going down a steep set of stairs - the unit description had said ground level entry on the other side of the building was possible, but that would only be true if the sliding door on that side was left unlocked as we were only provided a front door key. The unit had the things you would expect, but some in short supply (e.g., only 2 regular forks for a unit that sleeps 4; the hand soap dispenser in the bathroom was empty)

The management company's office was closed to the public, so check in/out done by picking up a packet or dropping off the key in a box. That worked okay, but it was not clear who could be contacted if there was a problem. The directions given from the management office to the unit were printed in one paragraph in small font - a step by step list in a larger font would have been much easier to follow.

The living room tv did a software update, after which it no longer worked. As we were not watching that much tv anyway, we just relied on the bedroom tv which continued to function.

The location was nice and the price seemed reasonable compared with what similar places in the area ask. No major complaints, but a few annoyances and nothing to make it stand out above other condos we have stayed at.

Manager's Response

Very clean, was very warm from fire in living room when I arrived . Very simple and was a great stay!! Highly recommend

The unit was clean and the management company responded to our questions quickly. We found the pilot light out on the fireplace and when we called the management company they quickly came out and lit it. As older adults, we found it difficult to carry our suitcases down multiple steps.But the unit is one level which made movement in it easy for us.There was no hair dryer available and the coffee pot leaked.

Manager's Response

The unit was clean and the management company responded to our questions quickly. We found the pilot light out on the fireplace and when we called the management company they quickly came out and lit it. As older adults, we found it difficult to carry our suitcases down multiple steps.But the unit is one level which made movement in it easy for us.There was no hair dryer available and the coffee pot leaked.

Manager's Response

Our pull our couch was broken and in the open position upon arrival. We had no comfortable place to sit. The fireplace did not work. There were no wash cloths only hand and body towels. There was only one large knife which made it difficult to peel fruit or cut anything really unless I wanted to use a giant bread knife to cut. The location was good and it was beneficial to have the bus transport to Sugar Mountain at the top of the neighborhood. Be advised if the road is frozen you will need chains on your tires. Its quite a climb up there and blind hill down when you get to the apartment.

Manager's Response

Rental property was as described and was neat and clean. I reserved through VRBO, but the staff at SML was pleasant and helpful if anything was needed. The building can be hard to locate as it switched from building numbers to letters on some of the signs. The picture indicating it was a unit downstairs helped.

Manager's Response

Skyleaf is very cute and accommodating. It's tucked back on Sugar Mountain which is refreshing when you're looking for a relaxing,peaceful vacation. This was our second stay in the Skyleaf community and certainly won't be our last! Sugar Mountain Lodging is also very flexible and easy to work with as my work schedule can change my plans in an hours time.

Manager's Response

Skyleaf is very cute and accommodating. It's tucked back on Sugar Mountain which is refreshing when you're looking for a relaxing,peaceful vacation. This was our second stay in the Skyleaf community and certainly won't be our last! Sugar Mountain Lodging is also very flexible and easy to work with as my work schedule can change my plans in an hours time.

Manager's Response

We were visiting the area for 3 nights. It was nice to have a couch, kitchen and bedroom. Unit needs updating, flatware was iridescent, plastic chairs on patio were old, stained, and too dirty to use, needs some new glassware. Knob was off tub/shower, so it was difficult to get the correct water temperature. Skyleaf negotiated with cable company for cable/Internet but they were behind schedule so unit only had ROKU. Internet was only 2 mbps.

Manager's Response

Overall, this place did what we wanted it to do for a 2 night hiking weekend, a resting place. However, there's no way I'd stay here for an extended time. The bathroom, kitchen utensils, and pillows are very subpar. There's no reason to go into specifics, but I hope the owner and management company visit to see what's in disrepair and fix it. These items should be in better condition even for a low priced rental such as this. Thankfully the neighbors, actual residents I believe, above were quiet and slept later than us because the footsteps and sewage piping were louder than apartments I've lived in previously in my youth. Overall, this wouldn't be a bad place to stay if they just put a few hundred bucks into it and improve things a very little bit.

Manager's Response

Great trip, great room, great experience!

Manager's Response