Row Wrapper 2
Sugar Top 2805
Capacity
2 Bedrooms
2 Bath
Sleeps 4
About
2 bedroom 2 bath condominium in the remarkable Sugar Top high rise building. Fantastic ski slope views and facility features an indoor pool, whirlpool, sauna, and fitness room. Owner has added an air purification system in this property, as previous neighbors in a nearby unit were smokers. This was the situation mentioned in older reviews and is no longer an issue.
Your 8th floor condo will provide unforgettable views whether you're overlooking the ski slopes in winter or miles and miles of foliage during the rest of the year. Master bedroom has a king sized bed and the second bedroom has a queen sized bed, and the condo has flatscreen tvs. The homeowner has thoughtfully provided a freestanding air conditioner unit for your comfort. (only available in summer months)
Kitchen has pots and pans, dishes and silverware, small appliances. NO coffee is provided, but we are now stocking units with salt and pepper, and cooking oil.
The units only have a 38 gallon water heater, due to space limitations.
This only permits a 3-5 minute shower before the heater needs to recycle and reheat. .
Features
Amenities
- Satellite / Cable
- Television
- Clothes Dryer
- Fireplace
- Internet
- Washing Machine
- Coffee Maker
- Dishes & Utensils
- Dishwasher
- Kitchen
- Microwave
- Oven
- Refrigerator
- Stove
- Toaster
- Air Conditioning
Availability
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Map
Reviews
Leave a ReviewPretty view
January 2024
Recent Guest, Statesville, NC United States
Recent Guest, Statesville, NC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Avoid - Do not rent - Heavy Cigarette oder
December 2022
keith a., palm bay, FL United States
keith a., palm bay, FL United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Condo was nice with great view.. OMG, the neighbor (who is a full time resident) smoked cigerettes and filled the condo with cigerette oder! This is a known issue with this condo. We had to leave front door open and sliding glass door open to air out the place the whole time we where there. And note it was -13 degrees out. Security even brought up some industrial odor eliminator which was a total failure.. (Please thank security for their attempt). Security also advised that this has been a issue with everyone that stayed in the condo. The owner of the condo attempted to to curb the oder with a electric Odor Eliminators mounted on the wall.. IT DID NOT WORK.. Clothes will have to be dry cleaned when you leave.. Please note, this is not the owners fault, it is a no smoking condo..Very limted suppies in Kitchen, bring trash bags and paper towels. Tubs had hair in them. Pots useless. Most of these placed are the same, I had my own.. Note you CAN NOT PARK at the condo, off site parking and a shuttle takes you back and forth .
Manager's Response
I'm leaving this review in hopes of providing better transparency regarding the neighbor situation. Our property is a non-smoking condo, as stated in Keith's review. The majority of our guests are able to stay and "deal with" the smoke smell as it tends to be prominent in the entry rather than throughout. But during insanely cold weather like during this stay, having the units closed up without circulating fresh air, the smoke smell does seem to become much more prominent.
Regarding the feedback on the unit itself, thank you. I keep extra sets of pots and pans in the rental office in case we need a fast replacement. I could have brought some up to you, but I understand you probably didn't want to make a call about it during such an extreme winter storm. I must say, regardless of the issues you encountered, you were an absolute class act and a pleasure to work with, Keith.
Unit 2805
March 2022
Elaine G., Durham, NC United States
Elaine G., Durham, NC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
tv in guest bedroom was not working. Maintenance was very slow to respond to my request. A few light bulbs were not working either. A call was made upon entering the room and now one responded until after late the second day.
Sugar 2805
March 2022
Lynn V., Grifton, NC United States
Lynn V., Grifton, NC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
The view is awesome! The facility is amazing! This condo needs some TLC in the kitchen. Utensils are missing. No pizza cutter and not even a spatula...there is now! Only one regular teaspoon in the silverware tray which makes it hard on grandchildren who want cereal for breakfast. No bowls with lids to put leftover goodies in the fridge for later. So enjoy the view, enjoy the facilities but make sure you pack your kitchen from home.
Manager's Response
Thanks again for reaching out, Lynn. The properties have been rented more this season than any we've ever experienced (in over 20 years!) so there's been a lot more opportunity for things to disappear. Kitchen stuff takes quite a beating, so many things get broken or worn out, and sometimes just thrown away. After exchanging emails with you, I'm having a major restock for the properties. We appreciate your help and your repeat business so very much, as well as; your grace in offering criticism.
Cody
Nice condo for a week getaway but smoke smell is strong :-(
December 2021
Recent Guest, Hendersonville, NC US
Recent Guest, Hendersonville, NC US
Overall
Cleanliness
Location
Property condition
Condo has been nicely renovated and has ample space for 4 people for a week. Great view of the "green" ski slopes from the porch. It was nice to have the pool available for the kids to spend some time in before or after dinner. Parking was kind of a pain with the shuttle but manageable. Unfortunately, the condo smelled of smoke. The smell seems to be coming from the neighbors and not the condo itself. There was an air purifier in the living room but it didn't seem to do much. Once we cooked and opened a window a bit the smoke smell seemed to dissipate. If you have asthma this condo may be a problem for you. But to be honest a friend was staying in a different condo in the same building and had the same smoke smell issue. Maybe there is shared venting systems with neighboring units?!? There are a few small things that could be addressed like larger mugs, adding cooking utensils, and a vacuum for longer stays.
Manager's Response
I appreciate you leaving this helpful review. The owner of our condo has done so much to update and improve the unit, and our guests love it. The smoking neighbor is unfortunately something we have to deal with. I'm pretty sensitive to smoke and have noticed that once I'm inside the condo for about 5 minutes I don't notice it. But it it something to take into consideration as everyone is different, so thanks again.
Five star
December 2021
Recent Guest, Fleming Island, FL United States
Recent Guest, Fleming Island, FL United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
It was nice and clean. Every room has a TV and my kids enjoyed it. The sunset view from balcony is majestic and can see the ski resort from there.
Great views good amenities
August 2021
Recent Guest, Dania, FL United States
Recent Guest, Dania, FL United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Easy check in and check out
Not to shabby
March 2021
Joel G., Dayton, TN US
Joel G., Dayton, TN US
Overall
Services from rental manager
Cleanliness
Location
Property condition
View was great, check in was a hassle.
Look Somewhere Else!
February 2021
Alyson E., KENNESAW, GA US
Alyson E., KENNESAW, GA US
Overall
Services from rental manager
Cleanliness
Location
Property condition
THIS IS A CIGARETTE SMOKE CONDO!!! The smoke is sitting in the carpets from 1979 or God knows when. Horrendous smell! I can't believe there isn't some quality control on who can rent a condo! Also the ad says it's less than half a mile to the slopes and a 10 min walk. Not true! That might be as the crow flies, but it's not walkable at 2-3 miles up the mountain. False advertising!! Inconvenient parking, big sofa stain, bulging area rug to trip over, stained kitchen vinyl flooring, broken drinking glass, rust in the dishwasher, broken toilet paper holder dangling off the wall, constant dripping faucet, no cutting board, sink water doesn't drain well, insufficient main door lock. We booked for 2 nights and left a night early cause of the horrible smoke smell. They have tried to disguise it with some air freshener that sits in the corner, but that'll never work. Am in the process of trying to get a refund. Go somewhere else!
Manager's Response
This condo, like all our others is NON-SMOKING. Unfortunately, there are some neighbors who, as homeowners, can do pretty much whatever they want when they're home. That includes smoking. The homeowner is in the process of getting rid of the carpet and putting down smooth flooring in hopes that it helps keep the smoke smells at bay.
The condo is approximately 2-2.5 miles to the ski area so definitely not advertised as a half mile or a ten minute walk. I'd never advise for anyone to try and walk up or down Sugar Mountain in winter- if a driver were to lose traction a pedestrian could be hit.
I'm sorry for the issues you had and also any confusion. Had you reached out to me upon your arrival and disappointment it would have been handled promptly, as requested in the rental property rules.
Thank you for taking the time to review and hopefully I can pass this on to the HOA in hopes of smoking guidelines changing for owners. Especially since this particular homeowner does not smoke either.
Ski weekend
January 2021
chuck A., morganton , NC US
chuck A., morganton , NC US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Comfortable clean Easy check in. Liked having the shuttle take us to our car and the to ski resort. Would stay there again
Beautiful View/Condo Stinks of Stale Cigarette Smoke
November 2020
Christine M., FORT MILL, SC United States
Christine M., FORT MILL, SC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Overall, our experience was a good one. Sugar Top Lodge is a nice place atop the mountain. We appreciated the shuttle from the parking lot to the entrance. The check-in/check-out process was smooth. My daughter enjoyed the indoor pool and hot tub immensely.
Manager's Response
Thank you for the feedback. After your stay, I went up to the unit and could also smell smoke inside the front door. Our rental properties are strictly NO SMOKING, but there are some units nearby that have smoking owners, unfortunately. Thankfully, it was not in any of the other rooms. I'm glad you enjoyed other aspects of the stay and we'd love to have you stay again in the future.
Cody
Vacation
October 2020
Alphonse R., Wilmington, NC United States
Alphonse R., Wilmington, NC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
For the good. The view was amazing, everyone was incredibly accommodating and the amenities were open and clean.
The bad, the unit needs some help. There is a strong smell as soon as you walk in the door. Either the carpet is very old and needs replacement or someone has been smoking in the unit. There is an area rug glued down that has bunched up and is a dangerous tripping hazard. There is a plumbing issue in the master bathroom. Water doesn't drain and you're standing in an inch of water while showering. Luckily there are 2 showers so we used the other one.
Manager's Response
Thank you for your review! I've passed it along to the homeowner and we've had the tub checked out. During busy times, drains can definitely be slower than preferred.
Great condo:)
July 2020
Ioan H., Worthington, OH United States
Ioan H., Worthington, OH United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Description of condo was accurate, it was clean and well maintained, great customer service, so I would definitely recommend this property to a friend:)
Great condo with beautiful views and mountain fresh air, professional and kind people:)
It was a wonderful vacation for my family, thank you!
Good Value
May 2020
Gregg W., Greensboro, NC United States
Gregg W., Greensboro, NC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
The location was great and the condo was clean. The unit is very dated with the furnishings and decor but that wasn't a big deal for us. The car shuttle from the visitor parking lot was very efficient and fast. All in all a good stay.
Stay at Sugar Mountain
December 2019
marielena v., hialeah, FL United States
marielena v., hialeah, FL United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We had a wonderful experience. Convenient location near a shopping center with a super market and restaurants. Easy access to parking.
Manager's Response
Thank you so much!! I'm thrilled to hear you enjoyed your stay. Come back anytime!
Cody
A Beautiful Vacation
December 2019
Leah K., Jacksonville, NC United States
Leah K., Jacksonville, NC United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Everyone was so pleasant here and the sites were amazing. The lodge we stayed in was absolutely beautiful with a breathtaking view, not to mention it was located perfectly near everything. Sugar Mountain Resort was beautiful and we enjoyed the fun on the mountain. We will definitely be returning to the Sugar Top Lodge.
Manager's Response
What a review!! Thank you so much, Leah. We greatly appreciate your business and you taking the time to review.
Cody
The room was nice and the view was great. Enjoyed the pool and hot tub downstairs as well. The room definitely smells like smoke tho. Front desk told us the neighbors are smokers and so if that would bother you, I’d probably pick another room. Other than that, the bed was very comfortable and I enjoyed my stay
Manager's Response
Thanks so much for your kind review! Our homeowner has installed an air filtration device, but during the winter when doors and windows must be closed, the neighbors' habit can be more intrusive. Definitely something to be mentioned in case of breathing issues or smell-sensitive folks.